Help and support

Slyko is the app that brings your video game collection together: your wishlist, the games you have played, your ratings and your reviews. If something is not working or you have a question, write to us — we read everything.

Contact us

A question, a bug, a suggestion? Send us an email and we will get back to you within a few business days.

Email contact@slyko.app

Manage or cancel your Slyko Pro subscription

Slyko Pro is an auto-renewable subscription managed by Apple. We have no control over it: everything happens in your Apple account settings.

Open the Settings app on your iPhone, then tap your name at the top.
Choose "Subscriptions", then "Slyko".
From there you can change plan or cancel.

Cancelling takes effect at the end of the period you already paid for: you keep access until then. Refund requests go through Apple at reportaproblem.apple.com.

Slyko stays fully usable without a subscription: adding your games, rating them, importing your Steam library and following friends costs nothing.

The Steam import cannot find my profile

The import reads your library from your Steam profile, which must be public while it runs. You can switch it back to private right afterwards.

In Steam: Profile, then "Edit Profile", then "Privacy Settings".
Set "My profile" and "Game details" to "Public".
Then paste your profile link, or your SteamID, into Slyko.

Be careful not to confuse your display name with your custom profile URL: only the latter (the part after /id/ in the link) can be used to find you.

Report a review or block someone

Reviews are written by other players. If something looks inappropriate, you can report it or block its author directly in the app.

On a review: tap the "⋯" menu, then "Report".
On a profile: tap the "⋯" menu, then "Report" or "Block".
Blocking someone immediately hides their reviews and their profile.

You can also write to us at contact@slyko.app if the situation needs us to step in.

Delete your account

Deletion happens inside the app, with no need to go through us: Settings, then "Delete my account".

It is immediate and permanent. Your collection, your reviews, your statistics and your profile are erased and cannot be restored. An active subscription must be cancelled separately in your Apple account settings.

Game data

Game titles, cover art, descriptions and images come from IGDB. If something looks wrong, it comes from that source and is corrected there — tell us anyway and we will pass it on.